FAQs

What is your warranty

We stand by our product and have a 1 year warranty! (See Returns policy page)

Customer satisfaction is our #1 Priority! You can contact us via email or Instagram 24 hours, 7 days a week
@Elitemassagegun /sales@elitemassagegun.co.nz

 

How long will delivery take?

In NZ delivery takes 2-3 Business days. For international orders we ship via UPS & DHL Express Shipping in which your order is tracked along the way This takes between 5-12 business days anywhere in the world. We are a worldwide business and in this current climate shipping can potentially be slightly delayed due to Covid-19. 

Why Buy Elite Massage Gun®?

  • Elite Massage Gun® is used & trusted by Professional Athletes and Celebrities all over the world!
  • Elite Massage Gun® has 30 speeds! Giving you the ability to massage and fix all different types of injuries!
  • We are striving to create a community of people encouraging and supporting each other towards their goals & recovery journeys!
  • We are one of THE MOST QUIET massage gun on the market today.

Benefits of using Elite Massage Gun®?

What they do is increase blood flow to a specific muscle area, which can help reduce inflammation and muscle tension and break up those pesky knots that seem to linger after a hard workout.

Our massage guns are also used prior to intense workouts to help warm up muscles ahead of activity

Our massage guns let athletes get the same benefits as getting a massage but in the comfort of their own homes (and without needing to pay routinely) And unlike myofascial massaging tools, such as foam rollers, that can yield similar results, our massage guns can hyper-target a specific problem area. Also for people who find foam rollers uncomfortable or too manual of a process, massage guns offer a more streamlined, automatic solution.

 

Charging Elite Massage Gun for the first time?

Charge the Elite Massage Gun™ for 3-5 hours when first charging. NEVER USE when on charge, this can short fuse the product and do permanent damage

How long should I use Elite Massage Gun® for?

Elite Massage Gun® recommend using the massage gun on each area needed for two minutes to warm the muscle up and see how it feels. Use Elite Massage Gun® 2 minutes for muscle recovery post-workout to decrease soreness, and on any muscles that require immediate pain relief.

Can I use during pregnancy?

We recommend not use Elite Massage Gun® during pregnancy without consulting a doctor

Can I return my Elite Massage Gun®

In the event of a fault we will need to assess your Elite Massage Gun® and then can provide you with a repair/replacement. We have a strict international policy as Elite Massage Gun® is a device used on the body we do not accept returns simply for change of mind once goods have been sent.

Storing Elite Massage Gun®

Please be careful not to leave your Elite Massage Gun® without the head outside of the case, this can cause debris to gather inside the machine resulting in the jamming of the motor and can potentially void the warranty!